About TechNova Systems

Founded in 2015, TechNova Systems has grown from a small IT consultancy to a trusted managed service provider serving over 200 businesses across Australia. Our mission is simple: make technology work for you, not against you.

We believe that every business, regardless of size, deserves enterprise-level IT support at an affordable price. That's why we've built our services around flexibility, reliability, and exceptional customer service.

Our Leadership Team

James Patterson

Chief Executive Officer

James founded TechNova with a vision of democratizing IT support for small businesses. With over 20 years in the industry, he leads our strategic direction and customer relationships.

Dr. Rachel Chen

Chief Technology Officer

Rachel oversees our technical operations and security strategies. She holds a PhD in Computer Science and multiple security certifications including CISSP and CISA.

Michael Torres

Head of Security

Michael leads our security team and incident response procedures. He's passionate about protecting our clients from emerging cyber threats and ensuring compliance.

Sarah Mitchell

Accounts Manager

Sarah manages our financial operations and customer billing. She ensures smooth invoicing processes and maintains strong relationships with our vendor partners.

Our Values

  • Security First: We prioritize the protection of your data and systems above all else
  • Transparency: No hidden fees, no surprises, just honest communication
  • Continuous Learning: Our team stays current with the latest technologies and threats
  • Customer Focus: Your success is our success
  • Rapid Response: When issues arise, we're there immediately

Our Partners

We work with industry-leading technology providers to deliver best-in-class solutions:

  • CloudSafe Backup Solutions - Our primary backup and disaster recovery partner
  • SecureNet Communications - Network infrastructure and security appliances
  • EndPoint Pro - Endpoint detection and response solutions
  • Microsoft - Cloud services and productivity tools
  • Cisco - Networking hardware and security solutions

All official communications from our partners come from verified domains. Be cautious of any unexpected renewal notices or urgent requests.

Certifications & Compliance

TechNova Systems maintains the following certifications:

  • ISO 27001:2013 Information Security Management
  • SOC 2 Type II Compliance
  • Microsoft Gold Partner
  • Cisco Premier Partner
  • CompTIA Managed Services Provider